Brand : [LENS-ME] Color Ample Manufacturer : LENS-ME Dia : 14.0mm BC : 8.6mm Graphic Dia : 13.5mm Weight : 42g Period of Use : 2week after opening (6p in one pack)
Note : 6pcs of lenses with same optical power are in 1 pack. If you have different eyeglass prescriptions for each eye, please order 1 pack each for your eye. If not, not necessary to order for each eye.
Dear customers, We are informing you regarding shipping. Currently, all international air traffic has been significantly reduced due to the coronavirus. This is common not only in Korea, but in all countries. Temporarily, the international shipping has been delayed or stopped.
P.S We are upgrading to EMS shipping for customers who have bought over $200 (including shipping cost) (But, it is only for customers who have bought lenses and in case when other cosmetic products are included, over $300 as previously must be purchased to be upgraded as EMS).
When customers in the USA, France, and Japan purchase products less than $200, you can add EMS shipping for additional price on our main page. You can pay additional price there. Please click here This shipping method is operated temporarily. When COVID-19 is minimized all the shipping will return to usual without any delays.
We wish you well being without any damage during the coronavirus outbreak. If you have any question, Please send me a message. (email@example.com)
- Customs and Duties We always declare packages as GIFT and lower value. We do our best to avoid this situation, but we cannot guarantee it will not get caught on customs. If some charges occur, it is the buyer's responsibility since it is beyond our control.
We won't make refunds in case the parcel gets caught in the customs. But if the parcel comes back to our office, we will make partial refunds for the products that are undamaged.
In case your tracking number is invalid please provide us the information via e-mail. (firstname.lastname@example.org) We will verify the tracking number with your country's post office and reply back to you. But please bare in mind that the process takes about 2 weeks - 1 month.
Returns & Exchanges
[Return due to faulty] If you discover the defect of product after receiving it, you should inform us of this fact without delay within 5 days of product receipt. And please capture the fault part and transmit it to us as a file (email@example.com) If there is a trace of using the product, the exchange or refund can be impossible. Please keep in mind that, due to the nature of overseas delivery we will not make refunds on external package damage. (Damage on the box) (You can consult with our shop about the Return shipping cost.)
[Return and exchange due to customer’s change of mind] Please inform us within 5 days of receiving the product. If there is a trace of using the product, the return or exchange can be impossible so you should return the product to us as it is. Buyer is responsible for return or exchange shipping costs. When returning your item, it has to be in the original condition as it was sent out (New, unworn and unused condition) * Refund amount not included the shipping cost.