See All Categories

Learn More

OPEN : AM10:00 - PM18:00
LUNCH : PM12:30 - PM13:30
Weekend or National Holidays

We accept Secure Payment By :


Current Page
  1. Home
  2. Forum
  3. Notice


Important notices

Forum Details
Title Delivery suspension and delay due to COVID-19
Posted by Kosmeshop (ip:)
  • Rate 0points  
  • Date 2020-03-21 20:08:02
  • Recommend Recommend
  • View 143

Delivery suspension and delay due to COVID-19

Dear customers,
We are informing you regarding shipping.
Currently, all international air traffic has been significantly reduced due to the coronavirus.
This is common not only in Korea, but in all countries.
Temporarily, the international shipping has been delayed or stopped. Please refer to the shipping notice.

P.S We are upgrading to EMS shipping for customers who have bought over $200 (including shipping cost)
(But, it is only for customers who have bought lenses and in case when other cosmetic products are included,
over $300 as previously must be purchased to be upgraded as EMS).

When customers in the USA, France, and Japan purchase products less than $200,

you can add EMS shipping for additional price on our main page.
You can pay additional price there. Please click here
This shipping method is operated temporarily.
When COVID-19 is minimized all the shipping will return to usual without any delays.

Countries that can only deliver EMS [USA, France, Japan]

Additional Notice to the United States
These areas are areas expected for a short time of delay when shipped as EMS.
Excluding these areas, shipping is currently being done prompty.

(Zip code: 001xx ~ 399xx)
Alabama,  Connecticut,  Delaware,  Florida,  Georgia,  Maine,  Maryland,  Massachusetts,
Mississippi,  Atlanta,  New Hampshire,  New jersey,  New York,  North Carolina,  Pennsylvania,
Rhode Island,  South Carolina,  Tennessee,  Vermont,  Virginia,  West Virginia,  Washington D.C

Delayed delivery country [based on post office delivery K-package]

Countries is possible delivery would take about 25-30 days (based on K-package)
Depending on the situation, it may arrive earlier, but the current average delivery time is around 25-30 days.
Please check the notice below.

Asia country : Hong Kong, Indonesia, Malaysia, Philippines, Vietnam, China, Singapore, Thailand
Europe country : Latvia, Lithuania, Netherlands, Russia, UK, Turkey, Germany, Denmark, Greece, Hungary
South American country : Cambodia, Argentina
Middle Eastern country :  Qatar
Africa country :  Kenya, Nigeria, South Africa

Postal service suspended [Normal, parcel, K-Packet, EMS]

Asia country  : Bangladesh, India, Macau, Taiwan
Oceania country : Australia, New Zealand
Europe country  : Albania, Austria, Azerbaijan, Belarus, Belgium,Bulgaria, Croatia,

Czech, Finland, Ireland, Israel,Norway,Poland, Slovakia, Spain, Sweden, Switzerland, Ukraine
South American country : Ecuador, El Salvador, Estonia, Mexico, Brazil, Chile, Colombia
Middle Eastern country : Iran, Kuwait, Saudi Arabia, United Arab Emirates, Bahrain

We wish you well being without any damage during the coronavirus outbreak.
If you have any question, Please send me a message. (

Password Please enter password to remove or edit this post.
관리자게시 게시안함 Spam Not Spam List Delete Modify Reply
Edit Comment

Password :

Edit Cancel

/ byte

Password : Submit Cancel

Add Comment
Add a commentName : Password : View Reply

Combination in 10-16 characters containing at least two of the followings: upper and lower case letters/numbers/special letters


/ byte

Please type without any spaces.(case sensitive)

Comments can be added by Member only.